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Synergy is everything ! Identify clients where we can have the greatest positive impact on their business because our products and services closely match their needs | ![]() |
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Delivering a successful solution is only the beginning of a relationship with our customers. Our solutions are backed by comprehensive maintenance & support contracts, tailored to our client's specific needs including support for DCS, SCADA, PLC'ssystems and training for all the major control system vendors including Siemens PCS7, ABB 800xa and many more.
Cordell ASR Technology Ltd is dedicated to maintaining & supporting your systems and staff. We recognise that every customer has different needs and therefore different resources, processes & environments. That is why our maintenance contracts are modular, which means you can pick and choose what is relevant to your needs. We will assist you in selecting modules that delivers a solution that is cost effective and that avoids prolonged period of costly downtime.
The Customer Care Pack service which we offer at CASR and is made up of the following modules. These can be purchased either as a selection or as an individual unit to meet your specific requirements:
Engineer Call-out Agreement
Telephone Support
Technical Support Agreement
Remote Maintenance Agreement
Critical Data Backup Agreement
Spares management
As part of our maintenance and support contracts the
on our website enables Partner clients to have easy access to all documents specific to their contract in one place. Once a partnership has been agreed, clients are given access to their own exclusive area of the site where all documents and files relating to their project can be located and downloaded, quickly and easily.
